- IT Infrastructure Management:
- Hardware and software procurement, installation, and maintenance.
- Server management and maintenance.
- Network design, installation, and management.
- Data center management and cloud solutions.
- Penetration Testing and Vulnerability Assessments
- Red and Blue team Operations
- Training and awareness
- SOC and SIEM operations
- Threat intelligence
- Point of Sale (POS) Systems:
- Supply and installation of POS hardware and software.
- Configuration and customization of POS systems to meet their retail needs.
- Integration with inventory and sales management systems.
- Inventory Management:
- Implementation of inventory management software and systems.
- RFID or barcode solutions for efficient stock tracking.
- Stock optimization and forecasting tools.
- E-commerce and Online Sales:
- Development and maintenance of e-commerce platforms.
- Integration with payment gateways and secure online transactions.
- Mobile app development for online shopping.
- Data Analytics and Business Intelligence:
- Data collection and analysis to gain insights into customer behavior and sales trends.
- Dashboard and reporting tools for informed decision-making.
- Predictive analytics to optimize inventory and pricing.
- Security and Compliance:
- Cybersecurity solutions to protect against data breaches and cyber threats.
- Compliance with data protection regulations.
- Regular security audits and vulnerability assessments.
- Develop and enforce clear security policies and procedures that outline acceptable use, access controls, and incident response protocols.
- Customer Relationship Management (CRM):
- Implementation of CRM systems to manage customer interactions.
- Customer segmentation and personalized marketing strategies.
- IT Support and Helpdesk:
- Provide ongoing IT support and helpdesk services.
- Troubleshoot and resolve IT issues promptly.
- Offer training and resources to OK Zimbabwe staff.
- Backup and Disaster Recovery:
- Backup solutions to ensure data integrity and availability.
- Disaster recovery planning and testing.
- Technology Consulting:
- Strategic IT planning and consulting to align technology with business goals.
- Recommendations for technology upgrades and enhancements.
- Supply Chain Management:
- Streamlining supply chain processes using IT solutions.
- Vendor management and procurement automation.
- Mobile Solutions:
- Mobile app development for customer engagement and loyalty programs.
- Mobile payment solutions.
- Sustainability Initiatives:
- Implement energy-efficient IT solutions.
- Recommend eco-friendly technologies and practices.
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